Shipping & Returns
We offer a variety of different shipping methods for all orders. While we’d like to promise fast delivery, unfortunately, we can’t control any unexpected delays during the transit process.
Please allow 2-3 business days for your order to process. You will be notified with tracking when your package has shipped. Processing time is subject to change and may be longer during launches and sales. Shipment times are from processed date.
Rates are calculated at checkout for international orders. Additional fees for customs and taxes will be at the responsibility of the customer.
Please allow 2-3 days for your order to process. Shipment times are from processed date.
Past Midnight is not responsible for any shipping deliveries that may be affected by customs, natural occurrences, or transfers from our main service provider to the local carrier in your country.
If you are not 100% satisfied with your purchase, you can return the product and get a full refund or exchange the product for another one, be it similar or not. You can return a product for up to 14 days from the purchase date. If returned after 14 days, we can offer refunds in the form of site credit.
To initiate a return, please email firstname.lastname@example.org with your Order # and Reason for Return. Our team will respond within 48 hours. Please allow for up to 72 hours during and after launches or promotional periods.
We do not cover return shipping cost for returns. We will send you a Flat Fee return label and the return cost will be deducted from your refund. If you are exchanging an item, the shipping will be free of cost. We do not offer labels or cover return or exchange costs for international orders.
Please allow up to two weeks for your returned item to be processed and refunds or site credit issued. Site credit codes are non-refundable and cannot be redeemed for cash. Please note that shipping costs are non-refundable.
We do not accept returns on the following items:
- Items listed on sale or items purchased during promotional sale periods
All jewelry must be returned in its original packaging, unworn and unwashed, free from makeup and fake tan, free from scratches, and free from any scent of deodorant or perfume.
Sunglasses must be returned free from any signs of wear or damage such as broken or bent arms or scratched lenses. All original components of the sunglasses package must be included with the return - this includes the branded pouch, cleaning cloth, box, and all wrapping. Failure to include all original pieces or damages may result in an incomplete refund.
All clothing items must be returned in their original packaging, unworn and unwashed, free from makeup and fake tan, tags attached, and free from any scent of deodorant or perfume.